Doyle Security Merges With Sentry Alarms While Keeping Binghamton Team

If you rely on Sentry Alarms to keep your home or business safe, you might have spotted some changes in your security updates lately. Here’s what’s going on: as of July 17, 2026, Sentry Alarms, a familiar name in Binghamton, has teamed up with Doyle Security Systems, a regional company.

If you’re wondering what this means for you (such as who will answer the phone if your alarm goes off, or whether your response times will change), you’re not alone. The good news is that this merger is really about adding more support behind the scenes while keeping everything local right here in Binghamton.

Let’s break down what this merger means for you, how your monitoring will work, and what (if anything) you’ll need to do with your account.

What the Sentry Alarms and Doyle Security Merger Means for Local Customers

Here’s the most important thing to know: you don’t need to do anything right now. Your security services, signal routing, and emergency response will keep working just like they always have.

Doyle Security Systems is based in Henrietta, New York, with offices across New York and Pennsylvania. Their main Emergency Response Center in Rochester is staffed around the clock. By joining forces with Doyle, Sentry Alarms now has access to more advanced technology and extra support, all while keeping its local roots.

There are plans to combine some technical systems down the road, but for now, both companies are focused on making sure nothing changes for you.

Will Your Alarm Monitoring Protocols Change?

Day-to-day, your security monitoring will work just like it always has.

For now, the same Binghamton monitoring staff you know will keep handling your alarm signals. Over the next few months, they’ll start working alongside Doyle’s larger dispatch team. No matter what, your calls and dispatches will always be handled by trained employees, not by an outside call center.

Doyle follows standard industry response procedures. If you want to review or update your emergency contacts or response instructions, you can send your request to DataEntry@GoDoyle.com.

The Sentry Alarms Staff Remains in Binghamton

Many people worry about losing local staff and know-how when companies merge. In this case, the entire Sentry Alarms team is joining Doyle Security and will stay put at their downtown Binghamton office on Chenango Street.

You can still reach the local team at the same phone number, (607) 723 2934, or by using the new support email, SentrySupport@godoyle.com. The phone menu might change a bit over time, but you’ll still be able to get straight through to the Binghamton office.

Important Updates for Billing and Automatic Payments

Your current service agreements and monthly rates will stay the same, but there’s one thing to know if you use automatic payments: privacy laws require a quick extra step.

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Federal and state rules don’t allow stored payment info, like your credit card or bank details, to be moved automatically between companies. So if you had automatic payments set up with Sentry Alarms, you’ll need to sign up again with Doyle Security. Your next bills will come from Doyle Security, and you can pay by mail or online. If you want to set up automatic payments again, you can do that online through Doyle’s payment portal or by mailing in a request form.