The American Red Cross is operating a virtual Family Assistance Center to comfort, support and offer information and referrals for families in New York who have lost loved ones to COVID-19.

Robert Hoetink


The program will link families to crisis counselors to provide emotional and spiritual support as well as information on possible different processes than normal for dealing with their loved one’s body, legal resources, custody, travel and other challenges coming from the death of their family member.

The Family Assistance Center help is provided virtually and is completely confidential.

Families can fill out an intake form at