Contact Us

Five Ways to Complain Effectively When the Restaurant Messes Up Your Order

Photo by Goodshoot

Restaurant week is almost upon us and it’s going to be busy when you head out for some good eats. Waitstaff is under extra pressure, the chefs and bartenders are as well and you might have someone make a mistake on your order. NOW… You have to decide whether to handle it like an adult, suck it up and not say anything, or turn into a raging psychopath. For some reason, it’s a situation that tends to turn perfectly normal people into psychos, even though copping an attitude doesn’t help.

CNN had an expert break it down. Here are the top five things to do if you want to complain EFFECTIVELY at a restaurant.

#1.) Stay Calm. Flying off the handle won’t get your order fixed any faster. It’ll just make your server wish you were never born, which won’t help. So it’s best to take a deep breath, and remember that mistakes happen . . . even at NICE restaurants.

#2.) Act Fast. Don’t wait until you’re halfway done with your meal before you tell the server there’s something wrong with it. As soon as you realize something’s wrong, let them know. Or if you’re starving, shut up and eat it.

#3.) Be Specific. For example, don’t just shrug your shoulders and say your food tastes “weird.” Give the waiter something to tell the chef . . . like it’s overcooked, or it’s undercooked. Whatever. Just give them a reason. If you order something that’s a little risky, and it turns out you just don’t like it . . . then that’s YOUR FAULT.

#4.) Trust the Server. Don’t badger them. If you ask for a new steak, you should expect it to take ten to fifteen minutes. So there’s no point in asking every TWO minutes. With that said, a good waiter will stop by the table once or twice with updates. Also, don’t start asking for free stuff. If it’s a big screw up . . . like they make you wait an hour for your food . . . then the manager should offer you something for free. But little mistakes don’t equal free food.

Best of 98.1 The Hawk

Recommended For You

Best Of The Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for Hawk Country Club quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive Hawk Country Club contests, events, coupons, presales, and much more delivered to you for FREE.