If you have questions about Toyota Country Lights Music Fest, check out the list below.
TICKETS: Tickets can be purchased online or at the NYSEG Stadium Box Office. Field tickets start at $25 and Stand tickets are available starting at $20.
On the day of the festival ticket prices will be $30 for Stands and $40 for Field.

Q: DO I NEED TO BRING MY TICKET WITH ME?
A: YES – All tickets will be scanned before entering the stadium.

Q: I AM NOT SURE IF MY TICKET PURCHASE WENT THROUGH, WHO CAN I CALL?
A: You can contact the NYSEG Stadium Box Office at 607-723-6387 or email jjicha@bmets.com for any ticketing issues.

Q: HOW WILL I RECEIVE MY TICKET?
A: Ticket buyers are prompted with three options:
·         Print tickets at home
·         Pick up at the Stadium Box Office at any time
·         Pick up at Will Call day-of

Q: WHAT ARE THE AGE REQUIREMENTS FOR PURCHASING TICKETS?
A: The NYSEG Stadium policy is kids 2 and under are free and don’t require a ticket. Anyone over the age of 2 are required to purchase a ticket.

Q: WHAT TIME DO THE DOORS OPEN?
A: Doors open at 3:30pm.

Q: IS THERE AN AGE LIMIT TO ATTEND?
A: No.

Q: WILL PARKING BE AVAILABLE?
A: Yes, carpooling is strongly encouraged, but parking will be available at NYSEG Stadium for $15 cash. Parking will also be available around the city.

Q: IS RE-ENTRY ALLOWED?
A: We’re sorry, but no.

Q: CAN I TAKE PICTURES?
A: Pictures are allowed, but professional cameras are prohibited.

Q: CAN I BRING IN FOOD/DRINKS?
A: No outside food or beverage may be brought in. All bags and purses will be searched upon entry.

Q: WHAT ABOUT TENTS AND CHAIRS?
A: No tents or chairs may be brought into the stadium.

Q: WILL THERE BE ARTIST MERCHANDISE?
A: There will be merchandise available from the artists…as well as some Country Lights t-shirts and commemorative mugs!

Q: ANYTHING ELSE I NEED TO KNOW?
A: Bring sunscreen and prepare for a great time!
For other questions, please contact info@countrylightsfestival.com or call 98.1 The Hawk directly at 607-772-8400.

Q: I CAN'T GO. CAN I GET A REFUND?
A: There are no refunds or exchanges. 

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