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21st Century Tips and Testimonials

Here are some customer testimonials from 21st Century Pools:


“I wanted to send you a note to let you know how much our family appreciated how we were treated by everyone involved regarding our recent pool replacement process………This level of consistent customer service is why I have been, and continue to be, a 21st Century Pools customer!”

Tom, Owego NY

“I am writing this letter to express my absolute satisfaction with 21st Century Pools & Spas. From my initial meeting with Ken Jayne through the installation process and until the project was complete I was thoroughly satisfied!Lori, Endwell NY
“…You promptly returned every phone call, and your communication throughout the whole process was excellent. You told us that you worked with, “The best in the business”. At that time, I admit that I thought, “well, there’s a sales pitch.” But you, like Anne, were 100% right…..Each step along the way, each of you has gone above and beyond to ensure that we have had a positive pool experience. We wish we had found out about you guys in April, but better late than never, right? ….THANK YOU!!”Karen & Bruce, Gillett, PA
“First and foremost our prior hot tub was a ____________, which was, in our opinion, “Nice”… until we used our new Sundance Spa! THE SUNDANCE SPA IS FAR SUPERIOR IN EVERY WAY!”Dan & Judy, Binghamton
“We just wanted to let you know we were very happy and impressed with the installation crew. They were professional, friendly and very careful of our property and grounds. Cal did a wonderful job and was extremely knowledgeable, and helpful answering all of our questions. They worked fast yet took time out to explain everything we asked of them.”Bob & Jean, Conklin
“Just a quick note to let you know I recently had some trouble with my existing spa and your technician … helped me tremendously! I live in Bucks County PA, about 1 1/2 hours from your store, and I drove there to do business with you as a result of our conversation. When O got to your store I found all of your staff to be personable, friendly and very helpful…….I will drive the 1 1/2 hour trip anytime I need something for my spa again.”Rick, Bucks County, PA
“….In closing I would recommend 21st Century Pools without hesitation to anyone in or out of our community who is in the market for a pool or spa. We would like to thanks you and your staff for taking care and pride in your product and the professional manner in which you and your staff are committed to your customers.”Annette & Lawrence, Vestal NY


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